Job Title

Telecom’s Supervisor

Share This Job
Required Skills:

Job Description

Role Profile:

  • – Reporting to and directed by the Project Manager you will be a customer ambassador in the field, responsible for enabling the delivery all works in the workstack through the resolution of access and fluidity issues.
  • – In the course of your duties, you will liaise with Highways Authorities, Network Rail, local businesses and members of the public.
  • –  You will also be engaged in activities in support of hot jobs and will attend joint site meetings with any specialist contractors.

 

Typical Deliverables:

  • – Safety and Streetworks – ensure that safe working practices are adopted as the top priority for all activities undertaken and that they are supported by all relevant, correctly completed documentation.
  • – Access – deal with members of the public and local businesses to resolve and local access issues.
  • – Joint Site Meetings – attend JSMs with asset owners to progress hot jobs and suppliers of specialist services e.g. directional drilling, to unlock fluidity.
  • – Policies & Procedures – familiarise yourself and your team with company policies and procedures and adherence to them.
  • – Urgent Safety Issues – make sure that you are available on the phone to support 2-hour and 4-hour defects as and when they are raised.
  • – Depot Management – support the Delivery Performance Manager in assessing any jobs in a Solo depot marked for closure before it is made inactive.
  • – Customer Relationship – develop a collaborative working relationship with all customer’s representatives locally through the delivery of outcomes that meet all customer requirements.
  • – Partner Performance – support your Partners in performing to such a level that service credits are not incurred, and the customer is satisfied with company performance.
  • – Programme Management – work with Partner and PMO to ensure that jobs are programmed for delivery in line with business priorities and validated required by dates.
  • – Escalations/Complaints – work with Partners to ensure expedient resolution of all escalated issues.
  • – Access – work with Partners, members of the public and local businesses to resolve site access issues as they arise.
  • – Access – management of the wayleave and permission to dig processes locally.
  • – Variation Orders – support the Partner in the preparation of VO54 requests and quotations.
  • – RFA – work with Commercial and Supply Chain Management colleagues in the preparation of items for approval by the RFA Board.
  • – Job Fluidity – through the provision of technical solutions and deployment of civils avoidance techniques maximise fluidity in the company workstack.
  • – Must have 2- 5 years experience of supervising Civils, Poling or cable gangs in the highways network or similar in the construction or telecoms industry.

Stay Connected!

We’ll do our best to deliver valuable updates without invading your mailbox.

Have a Question?

We are here to help. Email us or call +44 (0)247 642 3678
Contact Us