Frequently Asked Questions

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74 Church St, Leighton

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+44 (0)7958 566 613

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solson@fastnet.group

Have a question? Find what you’re looking for in our FAQ's.

The below questions are some of the more common questions we are asked by our candidates. Should you not find what you are looking for, please contact us.

General

Before registering as a candidate, we ask everyone to send through their CV either via the candidate registration form or apply directly for a job on the job vacancies page.

On receipt of your CV, a consultant will assess your skills and experience and if we believe we can assist you, we will call you to arrange a telephone or face to face appointment for you. Please note that we receive a high volume of CVs on a daily basis so sadly we are not able to come back to all candidates.

One of our consultants will discuss your experience, skills and career aspirations. Some conversations are as short as 15 minutes others can be a couple of hours You may well be introduced to another consultant on your visit and any suitable opportunities will be run past you at this stage. If we are putting you forward for a role, we will insist on seeing a Photo ID and utility bill from you to confirm address details, as well as certificates of qualifications. These include technical accreditations and diplomas and all educational qualifications – for example, GCSEs, O-Levels, A-Levels, and any degrees. Our testing can be completed remotely so that the registration process is as quick as possible for you.We ask that you also keep us informed of any updates so that we can work together as effectively as possible.

No, but it is helpful to be smartly presented. While we like to consider the initial registration as more of an informal chat than an interview, we do consider first impressions – including presentation, attitude and punctuality – as part of our candidate assessment.We also have good links with training providers who can assist with training funding if you have been out of work, ex forces and ex-offenders.

After our initial discussion or meeting, we may send you some technical questions applicable to the role to complete remotely at home. The results will be emailed back to us.

We can never guarantee how long the job hunting and interview process will take. This can be dependent on many factors: from the type of role you’re looking for, to your experience, to the time of year! We estimate that most registered candidates will find a role in the first three months of meeting us.

We are here to help you with your next career step and it’s important that you feel you can ask us for advice at every stage. We will give you guidance around correctly setting out your CV, as well as prepare you for interviews and recommend realistic salary expectations.

You will also be given a copy of our candidate resource to take away with you, which is full of useful hints and tips.
We ask that you also keep us informed of any updates so that we can work together as effectively as possible.

We work very closely with a nationwide technical training provider who can train and accredit you for particular skills with Telecoms, Civils, Power, Smart Metering and soft skills also. Please contact me directly on solson@fastnet.group as each case is treated individually and differently depending on your circumstances.

We also have good links with training providers who can assist with training funding if you have been out of work, ex forces and ex-offenders.

No, candidates do not ever need to pay us anything.

Please feel free to call and update us with your working situation, particularly if your circumstances change or if you would like to send through an updated CV. On the temporary side, please make sure you regularly let us know your availability via phone, email or via our social media pages. Communication with the temporary team is vital and can make a huge difference between getting a temp assignment or not!

You can keep an eye on the live jobs on the website. All new jobs are uploaded on the same day that we are briefed by our clients.

We are also very active on our social media accounts so it’s well worth following us on Twitter, Facebook, Instagram and LinkedIn for job updates.

GDPR

This is a whole different area covered by GDPR regulations as set out below.

GDPR is short for the ‘General Data Protection Regulation’. It looks like a law set to overhaul Europe’s, and as a result the world’s, entire data privacy framework. GDPR came into force on the 25th May 2018.

GDPR is a key piece of legislation for Europe and subsequently, the rest of the world. All organisations and businesses need to consider the legislation in the whole and conduct an analysis of the impact of GDPR on their activities. Some of the most significant requirements are as follows:

  • Transparency is vital. We are under a duty to be upfront with customers, employees and others about how their data is processed.  Therefore, you have the right to see any information we hold on you.
  • Data Privacy Impact Assessments (DPIAs) are a fact of life. Where any new or existing data processing activity will result in a high risk to the rights and freedoms of individuals, Fastnet is required to carry out a systematic review of how best to safeguard those rights.
  • Deletion and portability. Businesses and organisations need to be able to delete data when no longer necessary and transfer it elsewhere if requested by the people it refers to. Therefore, if we make any system changes, we will contact you to tell you what we are doing with your data. We will also contact you on a six-monthly basis to see if you wish to remain on our database.
  • Accountability. Being compliant isn’t enough. We have to show you that we are abiding by the rules. This includes maintaining an up-to-date register of data processing activities.

For serious breaches (e.g. a major security breach where the organisation has inadequate protective measures in place), the maximum administrative fine is up to 4% of global turnover or EUR 20 million, whichever is higher.

For other breaches (e.g. inadequate record keeping or failure to report a breach), regulators will have the power to issue penalties of up to 2% of global turnover or EUR 10 million.

So as you can see we are highly motivated to be as careful as possible with your data.

In this instance of you applying for one of the vacancies we advertise Fastnet is a data controller and we are responsible for the data processing on our websites. Candidates search our website and provide us with GDPR-applicable “consent” by submitting your CV. When we contact you, the candidate to help you apply for a job or download your CV from our portal we become a data controller. At this point we, as data controller are required to comply with GDPR and will also have to ensure that we give you, the individual your rights.

We are a UK based company who operate within the GDPR regulations of the European Union, we store all our data within the EEA (European Economic Area). In secure cloud based encrypted servers which ensure adequate levels of protection via data processing agreements or Privacy Shield certification or are in the process of obtaining such certification.

All production data is stored in a secure web hosting environment with restricted access. We have regular risk reviews, external penetration test on the environments and internal audits.

Don’t hesitate to contact us at solson@fastnet.group and we will endeavour to answer any additional questions.

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